5

Precision Automotive Service did a great jog getting my A/C going again at a decent price. I can see myself coming back for other issues I may have with my vehicle. I love the interactive updates they send to their clients, while working on the vehicles, showing the progress they are making, while inspecting and analyzing the issues. Doing this, does a great job educating their clients on issues and giving insight on how things work under the hood of their car. 👍🏽

5

As usual Scott, Rick and the gang got me taken care of sooner than I thought and under what I was quoted!

5

Great Customer service.

5

I have a 2001 Ford Explorer with over 370K, owned since new. It has changed hands from me, to my older son, to now my younger teen son. For the most part I tend to do my own automotive repairs, but currently I'm working up in Seattle while my family is back in Sacramento. As such, I am not in town and ready to repair things needing fixing. The other day my son let me know the A/C had stopped blowing cold. Without being home, there was very little I could do and as such needed to find a shop I could trust, who would take care of my teen with professionalism and respectful. I used Yelp as the resource to see who out there has strong reviews, and selected Precision based on the favorable feedback. I am so pleased I found them. They treated my 17 year old respectfully with utmost professionalism and called me to fill me in on all the details. Their evaluation was thorough, well explained and detail oriented. I understood (and trusted) the repairs needing to be made and would not hesitate to have any future required repairs performed by the guys at Precision. When you are away from family and can't help when needed, it's a total relief to have a shop full of knowledgeable professionals who you can feel secure in sending your work too. Thanks Precision!

Mr. Campbell thank you for taking the time to review our services. We are delighted to help and look forward to seeing you and your son soon for any of your maintenance needs in the future. Thank you again. ~Eric

- Precision Automotive Service
5

Excellent!! Thorough, Professional, Patient, Pleasant...and I didn't need to Uber home because they have their own driver 👍

Hello Charmaine, it was a pleasure serving you. Thank you for the review, we look forward to seeing you in the future. ~Eric

- Precision Automotive Service
5

I have to say not knowing this business I was a little skeptical based on how friendly Scott was when he promptly returned my call after I contacted them. Even more so when I arrived and was treated like a valued customer. However, it do not take long to figure out it was a genuine since of kindness that is instilled into the culture of Percision auto employees. Even more so just as Scott promised I received a complete auto inspection beyond what I have ever received from a company that by far exceeded what I was there to have serviced on my vehicle. As promised my work was completed in a timely manner. I believe I have found a repair shop that I can put my trust in. They are my trucks new BFF. THANK YOU.

Thank you for taking your valuable time to write this review, Daryl. I really appreciate it. Thank you also for commenting on the professionalism of my team and your interaction with Scott. I'm sure he and the other team members here will strive to earn your trust during every visit. ~Rick

- Precision Automotive Service
5

Very pleased with the honesty & customer service provided by Scott and team.

Thank you for your recent visit to our shop, Rick. We look forward to providing excellent customer service for your next maintenance visit. Thank you for this review.

- Precision Automotive Service
5

Precision did a great job helping me to better understand the operation of my truck.

Glad to help, Greg. Please let us know if the intermittent issue resurfaces. ~Rick

- Precision Automotive Service
5

Scott, Rick, & all the folks here at Precision Automotive are wonderful. They worked with my limited schedule to fix my car so I could safely get to my vacation locale. The quality of the work is fabulous and top-notch.

Thank you for taking the time to write this review, Lydia. We hope your vacation goes smoothly. See you next time. ~Rick

- Precision Automotive Service
5

Excellent customer service from Scott. Not only did he get us in quickly but he got the repairs done fast. He updated me frequently by email and text even sending pictures of the work that needed to be done. To top it off, they even wash and vacuumed out my extremely dirty vehicle. I will not hesitate to return in the future if necessary.

Thank you, Debbie. I agree. Scott always provides the utmost in customer service and our Porter, Richard, does a great job of cleaning the cars. I am lucky to have such a wonderful staff.. We all look forward to your next service visit. ~Rick

- Precision Automotive Service
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